Shipping policy
Dark Muse Threads Shipping Policy
Last Updated: February 11, 2025
At Dark Muse Threads, we take pride in creating unique, made-to-order products just for you. Below is our shipping policy, including processing times and estimated delivery windows.
Production Time
- All products are made to order to ensure high-quality and unique designs.
- Please review product photos and store policies/FAQ for additional details before purchasing.
- Orders typically take 1-3 business days in production before shipping.
- Production occurs Monday-Friday, normal business hours.
Shipping & Delivery
- Once production is complete, orders are shipped via our trusted carriers.
- Standard shipping typically takes 3-5 business days within the U.S.
- We do not ship internationally.
Order Tracking
- Once your order ships, you will receive an email with tracking information so you can monitor your package’s journey.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier.
- If your package is marked as delivered but you haven’t received it, please contact your local carrier for further assistance.
Delays & Exceptions
- While we strive to meet our estimated delivery times, shipping delays may occasionally occur due to carrier issues, weather conditions, or high-demand periods.
- If your order is delayed beyond the estimated timeframe, feel free to contact us at support@darkmusethreads.com, and we’ll do our best to assist.
By placing an order with Dark Muse Threads, you acknowledge and agree to this Shipping Policy.
For any shipping-related questions, please reach out to us at support@darkmusethreads.com.
Thank you for shopping with Dark Muse Threads! 🖤
