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FAQs
Machine wash cold, inside out, to protect the print. Tumble dry low or hang dry to prevent shrinkage. Skip fabric softener—it damages both the print and the cotton.
If you experience print fading, unexpected shrinkage, or fabric issues within 90 days, contact us at support@darkmusethreads.com. That's what our quality guarantee covers.
For general care questions, see Garment Care above.
Normal wear means natural aging over time—fading from sun exposure, thinning fabric after years of wash cycles, holes from extended use.
Our 90-day quality guarantee covers manufacturing defects and premature failure, not normal aging. If something fails within 90 days, contact us.
Each item is made to order through our print-on-demand process, so we don't accept standard returns or exchanges. Instead, we offer a 90-day Wash & Wear Pledge.
Wear it, wash it, live with it. If the print fades or the fabric disappoints within 90 days, contact us. We'll make it right.
Each item is made to order. Production takes 1-3 business days, then shipping takes 3-5 business days within the U.S.
Business days (Mon–Fri), excludes holidays.
If your order is delayed beyond this, contact us at support@darkmusethreads.com.
Orders over $750 require signature confirmation.